We’re incredibly proud to announce something big…United Drains has officially been awarded Professional Drainage Service of the Year 2025, a recognition that means more to us than words can fully express.
This award, presented as part of E2 Media’s annual Awards of Excellence, shines a spotlight on businesses across the UK who are raising standards in their industry , not just through great service, but through ethics, reliability, customer care, innovation, and consistency. We are honoured to be one of those selected.
Why This Award Matters
Drainage isn’t glamorous , but it is essential. A blocked drain, cracked pipe or failed pumping system can escalate fast into disruption, expense, and potential health risks. That’s why we’ve always believed drainage services should be professional, preventative, and proactive, not just reactive.
The judging panel explained that the award recognises companies who may not be the biggest, but who consistently deliver something better, something trusted, and something genuinely valuable to customers. According to the award statement:
“They don’t have to be the biggest but have to be someone that is trying to offer something different to what is already out there and above all they must offer a great product or service. We feel that United Drains ticks all the boxes.”
To hear that reflected back to us, after years of showing up 24/7 for both emergency callouts and long-term contracts, is something we don’t take lightly.
From Nine Vans to a Nationwide Team
Our journey didn’t start with tankers, specialist engineers, and nationwide coverage. In the early phase of the business, we operated with just nine vans and a small team, responding to emergencies and solving customer issues quickly and personally.
Fast-forward to today:
• 50+ skilled engineers
• 40 service vans
• 2 powerful jet-vac tankers
• Full nationwide coverage
• 365 days a year service
This growth hasn’t changed who we are, but it has expanded how effectively we serve homes, businesses, councils, hospitality sectors, construction firms, and facilities management teams across the UK.
We’ve always said:
If you need us , we will be there.
This award confirms that commitment hasn’t gone unnoticed.
A Full Service Drainage Partner, Not Just a Contractor
We now offer one of the most comprehensive drainage service ranges in the UK, including:
• Drain unblocking
• CCTV drain surveys
• High-pressure water jetting
• Emergency plumbing
• Drain repairs (including no-dig technology)
• Commercial pumping solutions
• Grease trap maintenance
• Septic tank emptying
• Pump station servicing
• Planned preventative maintenance contracts
Whether it’s a single emergency call, a one-off investigation, or a long-term maintenance plan, our team works to deliver fast response times, transparency, and lasting results, not temporary fixes.
What This Means Going Forward
Awards are amazing , but they aren’t the destination.
For us, this is a benchmark.
Our responsibility now is to continue delivering what earned it:
Trusted service
Fair pricing
Skilled engineers
Investment in training and technology
Honesty and professionalism
As noted in the award announcement, the next challenge is maintaining excellence as demand grows , and we’re ready.
A Final Thank You
This achievement belongs to:
• Our engineers who work through all weathers
• Our office and logistics teams
• Our customers, partners, and commercial clients
• Everyone who has trusted us in homes, businesses, and emergency situations
We are proud , not just to win, but to have built something that genuinely helps people when they need it most.
Need support with drainage, plumbing or commercial maintenance?
We’re here 24/7, 365 days a year.
Call: 0203 637 6688